Sauce Expands to Chicago Market with Complete End-to-End Restaurant Delivery Solution

Sauce, the leading first-party ordering and delivery platform built for independent restaurants, announced the launch of its complete end-to-end customer engagement solution at the National Restaurant Association Show. The company also announced its expansion into the Chicago restaurant market, bringing its flat-fee delivery and white-glove support to one of America's most iconic food cities. This end-to-end launch marks a major milestone for Sauce and for the first-party delivery category, as restaurants can now manage the entire guest journey in one platform.

For the first time, restaurants can manage the complete customer experience from discovery to online ordering, delivery fulfillment to fully managed customer support, now enhanced by Sauce's new AI retention engine for automated re-engagement and loyalty. The AI-powered retention system, available to all Sauce customers, uses behavioral insights and dynamic content to drive repeat orders automatically. In early testing, the system increased return orders by over 20%, helping restaurants capture more value from every guest and build sustainable customer relationships.

Li-ran Navon, CEO of Sauce, stated that this rollout completes the company's vision of being a truly end-to-end solution for restaurants, which represents a first for both the company and the industry. Unlike most first-party delivery platforms that stop at delivery, Sauce manages the entire delivery customer journey from end-to-end. With discovery built-in, fully managed fulfillment, and AI-powered discovery and retention, Sauce provides restaurants with everything needed to build long-term customer relationships and grow delivery profitably.

With this comprehensive launch, Sauce now offers the only fully-managed first-party delivery solution that includes branded online ordering, managed delivery with a local courier network, live customer support, and AI-powered email marketing and retention. Following success in New York and Miami, the expansion into the Chicago market represents a strategic move to help more restaurants reduce fees, grow direct orders, and maintain customer loyalty in one of the nation's most competitive food markets. NRA Show attendees can experience the full platform at Booth #5517 to learn how Sauce is transforming restaurant delivery operations.