SocialPilot Launches AI-Powered Review Management Platform to Democratize Customer Feedback Tools

SocialPilot, a leading social media management platform, has introduced SocialPilot Reviews, an AI-powered review-management platform that enables marketing agencies and independent brands to manage reviews across multiple business listings while offering fair pricing to maximize return on investment. The platform automates the process of sending email or SMS review requests by importing customer contacts from CRMs across multiple storefronts, allowing marketing agencies to request reviews more efficiently while minimizing time spent on campaign management.

SocialPilot Reviews provides businesses with a dedicated space for customer feedback, helping them take valuable insights and use it to improve their overall operations and customer experience. Teams can utilize generative AI technology to craft responses in their preferred tone, enabling marketers to reply to hundreds of reviews in minutes. These features help businesses maintain an active presence and build trust with potential customers. Jimit Bagadiya, Co-founder and CEO of SocialPilot, stated that the platform was built to help agencies and businesses manage reviews at scale, offering enterprise-grade capabilities at a competitive price.

Additionally, SocialPilot allows users to share top customer reviews directly on their social media profiles, helping businesses turn positive feedback into powerful testimonials and creating a credible set of testimonials to boost brand trust. Tejas Mehta, Co-founder of SocialPilot, highlighted that SocialPilot Reviews is designed to democratize the review management space, offering a scalable, high-ROI solution from the start. The platform is available in two flexible plans: a free Starter plan for managing one business listing and a Pro Plan starting at $25.50 per month for unlimited listings.

SocialPilot provides free concierge support and migration, helping teams with setup without disrupting ongoing review management. Free migration is available until November 31, 2024, making onboarding seamless. The company continues to innovate with new features like Analytics, AI Spam Removal, AI Automated Review Replies, and Customizable Email Templates planned for release soon. SocialPilot is trusted by over 13,500 users globally, including renowned agencies like GroupM, Social SinQ, and WorkWave, and was recognized as the Fastest Growing Product of 2024 by G2. Explore the platform further at https://www.socialpilot.co.