A2Z Cust2Mate Solutions CEO Gadi Graus recently discussed how artificial intelligence is reshaping supermarket shopping and modern leadership during an appearance on The Reboot Chronicles. Graus shared his transition from corporate law to leading the retail technology company, emphasizing how embracing risk and adapting to change have informed both his leadership philosophy and the company's growth strategy. The conversation centered on A2Z Cust2Mate's AI-powered smart cart platform, which transforms in-store shopping through personalized guidance, frictionless checkout, and real-time shopper engagement.
Graus explained how the platform integrates AI, data, and retail media capabilities to help grocers deliver tailored promotions, improve operational efficiency, and generate actionable insights from shopper behavior as customers move through stores. The smart carts enable seamless in-cart scanning and payment, allowing shoppers to bypass checkout lines while receiving real-time customized offers and product recommendations. This enhanced customer experience boosts satisfaction and loyalty while helping retailers streamline operations and optimize merchandising through data-driven insights. The carts are equipped with multiple layers of security for accurate recognition and transaction integrity, and their modular, all-in-one detachable panels transform legacy shopping cart fleets into intelligent platforms.
Beyond retail innovation, Graus reflected on how AI influences executive decision-making and leadership practices. He noted that AI enables leaders to move more quickly from information gathering to interpretation and action, freeing time for higher-value conversations and strategic thinking. This technological advancement reinforces the importance of thriving in complexity and maintaining a culture that embraces experimentation and continuous improvement. The discussion highlighted how AI tools are changing traditional leadership approaches by providing faster access to actionable data and insights.
The interview provided insights into how technology companies are addressing the challenges of modern retail while adapting leadership strategies for an AI-driven business environment. Graus's perspective on balancing technological innovation with effective leadership offers valuable considerations for executives across industries facing similar digital transformation challenges. The full interview is available at https://ibn.fm/PZO3t, and additional information about the company's forward-looking statements and risk factors can be found at http://IBN.fm/Disclaimer.
