Liveops, a provider of flexible customer experience outsourcing solutions, has announced a nationwide initiative to recruit thousands of remote customer support agents in preparation for the 2026 tax season. This effort offers individuals across the United States the chance to earn income from home on their own schedules while assisting a leading tax software brand. Molly Moore, Chief Operating Officer at Liveops, stated that the company believes meaningful work should be accessible to everyone, regardless of location or life challenges. By expanding remote roles, Liveops aims to empower individuals from diverse backgrounds, including single parents, military spouses, and caregivers, to gain greater control over their work hours and earnings.
As families nationwide face rising expenses and uncertain employment prospects, Liveops presents a pathway to earn income with both flexibility and purpose. The company is committed to recruiting agents from underrepresented demographics, such as bilingual candidates, women, caregivers, veterans, retirees, and individuals with disabilities. Since Liveops does not require proximity to a physical call center, people can provide services from their own locations, eliminating many geographic and socioeconomic barriers that typically hinder participation in remote service provision. Jim Watson, Chief Executive Officer of Liveops, remarked that this flexible sourcing strategy benefits both individuals and clients by engaging a diverse, motivated talent pool from across the nation and offering clients a scalable, resilient workforce ready to meet real-world demands.
Customer support professionals within the Liveops network can choose their own schedules, allowing them to coordinate work hours around caregiving, family commitments, education, or secondary income sources. For clients, this model enables Liveops to align service coverage with actual demand during tax season without additional facility costs or long-term overhead. The Liveops model also supports local economies by retaining income within communities rather than centralizing work in a single location. Thousands of individuals will have the opportunity to earn supplemental income and gain valuable customer support experience with a nationally recognized brand during one of the busiest customer service periods of the year.
Liveops has decades of experience facilitating tax season engagements. The company’s on-demand model allows it to quickly source, certify, and deploy well-suited customer support agents, ensuring callers receive prompt, empathetic, and brand-consistent service during peak times. This approach helps tax software clients minimize hold times, enhance customer satisfaction, and safeguard brand loyalty during high-volume weeks. For more information, visit https://liveops.com.
