A2Z Cust2Mate CEO Discusses AI's Impact on Retail Shopping and Leadership in Interview

By Trinzik

TL;DR

A2Z Cust2Mate's AI smart carts give retailers a competitive edge by boosting operational efficiency and generating revenue through personalized promotions and shopper insights.

The AI-powered smart cart platform integrates scanning, payment, and data analytics to guide shoppers and provide retailers with real-time behavioral insights for optimization.

This technology enhances daily life by making grocery shopping more convenient and personalized while helping retailers serve customers better through improved experiences.

A CEO transitioned from corporate law to lead this retail tech company, using AI to turn routine shopping into engaging, checkout-free adventures.

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A2Z Cust2Mate CEO Discusses AI's Impact on Retail Shopping and Leadership in Interview

A2Z Cust2Mate Solutions CEO Gadi Graus recently discussed how artificial intelligence is reshaping supermarket shopping and modern leadership during an interview on The Reboot Chronicles. Graus shared his transition from corporate law to leading the publicly traded retail technology company, emphasizing how embracing risk and adapting to constant change have informed both his leadership philosophy and the company's growth strategy. The conversation highlighted A2Z Cust2Mate's AI-powered smart cart platform, which transforms the in-store shopping experience through personalized guidance, frictionless checkout, and real-time shopper engagement.

Graus explained how the platform integrates AI, data, and retail media capabilities to help grocers deliver tailored promotions, improve operational efficiency, and generate actionable insights from shopper behavior while customers move through the store. The company's flagship innovative smart cart solutions are transforming brick-and-mortar retail, bridging online and in-store shopping through interactive technology that guides and informs customers. Cust2Mate's AI-driven smart carts personalize every in-store journey, turning routine trips into engaging, rewarding experiences by enabling seamless in-cart scanning and payment, allowing shoppers to bypass checkout lines while receiving real-time customized offers and product recommendations.

This enhanced customer experience boosts satisfaction and loyalty while helping retailers streamline operations and optimize merchandising through data-driven insights. The carts are equipped with multiple layers of security for accurate recognition and transaction integrity, featuring modular, all-in-one detachable panels that transform legacy shopping cart fleets into intelligent platforms that deliver a range of benefits. In addition to discussing retail innovation, Graus reflected on how AI is influencing executive decision-making and leadership practices, noting that AI enables leaders to move more quickly from information gathering to interpretation and action.

This technological advancement frees time for higher-value conversations and strategic thinking while reinforcing the importance of thriving in complexity and maintaining a culture that embraces experimentation and continuous improvement. The latest news and updates relating to AZ are available in the company's newsroom at https://ibn.fm/AZ. AINewsWire is a specialized communications platform with a focus on the latest advancements in artificial intelligence, including the technologies, trends and trailblazers driving innovation forward, and is one of 75+ brands within the Dynamic Brand Portfolio at IBN that delivers comprehensive corporate communications solutions.

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Trinzik

Trinzik

@trinzik

Trinzik AI is an Austin, Texas-based agency dedicated to equipping businesses with the intelligence, infrastructure, and expertise needed for the "AI-First Web." The company offers a suite of services designed to drive revenue and operational efficiency, including private and secure LLM hosting, custom AI model fine-tuning, and bespoke automation workflows that eliminate repetitive tasks. Beyond infrastructure, Trinzik specializes in Generative Engine Optimization (GEO) to ensure brands are discoverable and cited by major AI systems like ChatGPT and Gemini, while also deploying intelligent chatbots to engage customers 24/7.